Oversized Potts Point Studio, Pet Friendly, Art Deco Building

A really wonderful well-stocked apartment in Potts Point with terrific nearby restaurants. Positive: A really wonderful location in Potts Point with terrific nearby restaurants. Close to Kings Cross railway station.

Great location in a fantastic area. Easy Functional apartment Positive: Location was fantastic with amazing access to great food and public transport. The apartment was well stocked with everything you needed to be self contained. Commutation with the property owner was easy and prompt. Negative: Could have been a little cleaner.

Great place to stay! Positive: The accommodation was very comfortable. It was fully equipped and even provided daily cooking essentials. Everything is maintained to a high standard and a lot of thought has been put into the aesthetics. Food outlets and grocery stores were all very close.

Unsafe, Unclean, and Misrepresented Property Positive: nothing Negative: EVERYTHING .My experience at this property was extremely disappointing due to the poor condition of the apartment and misleading information provided by the Blackbird Property Management. Upon entering the apartment, I found heavy dust throughout, including under the bed, used condoms left from previous guests,and cockroaches inside the apartment.There were no fly screens installed, which meant it was not possible to open the windows without insects and mosquitoes entering the apartment.The TV and internet were also not working. The level of noise inside and outside the property was unacceptable. Outside, there was constant disturbance including yelling, disruptive behaviour, skateboards, and street noise at night. The host describes the area as a “vibrant Potts Point near bars and restaurants with some expected street noise,” which is misleading. In reality, the surrounding area includes backpacker hostels and visible homeless activity, with frequent loud disturbances that made it feel unsafe after dark. Inside the building, there was no soundproofing. I could clearly hear doors slamming in corridors, noise from upstairs and downstairs units, and even normal conversations, snoring, toilets, and water usage from neighbouring apartments through the walls. The check-out time was inconsistent and confusing. I was instructed to check out at 8:00 am, while Booking.com shows 10:00 am.The host initially offered a refund minus one night and cleaning fees. Although I did not agree with this, I decided I needed to leave the property due to the conditions. When I accepted this proposal in principle, the host withdrew the offer and said it had expired.As a result of the misrepresentation, misleading information, poor condition of the property, and the host’s conduct, I have opened a chargeback request for a full refund. I have also opened a case with NSW Fair Trading regarding the behaviour of the management company and the condition of this property.

Stay anywhere else. Positive: The shower was good, nicely decorated room. Negative: No internet, no TV, not even a radio, clear glass wall between bedroom and lounge, matress topper lumpy and bumpy, window curtain is the bedhead, a dead cockroach in a cupboard and two little ones running around bathroom, smelly building on entry and in halls but room not so much, narrow stairs made carrying cases and bags difficult, suggested car parking is 5 minutes away not 2 as advertised, car parking about $100 for 3 nights, street noise constantly-obviously no double glazing, overall a good waste of money...